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  1. Healico FAQ
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FAQ

  • Where can I find the names of the patient’s care team members?
  • The link I received by SMS or email does not work, what do I do?
  • Where are the chat discussions in the new version?
  • How can I get the contacts of the care team members ?
  • How can I open the PDF with my iPhone?
  • How can I access the training guide?
  • Is there an access to articles about wound management?
  • What is the patient feed?
  • I am not part of the patient care team anymore, what can I do?
  • How can I do my holistic assessment on Healico?
  • I have lost my patient data, how can I get it back?
  • Do I need consent from my patients?
  • Where can I find my patient medical information?
  • What is a message?
  • Can I save my patient’s medical information in Healico?
  • Is Healico is GDPR compliant?
  • Who has access to my patient’s data?
  • Can doctors and specialists use Healico?
  • Can I delete my patient data?
  • What can I write in the assessment and treatment notes?
  • How do I close a wound?
  • Can I share patient files with caregivers who don’t have Healico?
  • Do I need a lock system in my phone to use Healico?
  • Can I use Healico without verifying my professional status?
  • Can I delete a post?
  • Can I edit a post?
  • How can I add my patients’ assessments and treatments?
  • How can I add photos of my patient wounds?
  • Can I add information about the patient’s general condition?
  • What are the tags at the top of the patient feed?
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