FAQ
- Where can I find the names of the patient’s care team members?
- The link I received by SMS or email does not work, what do I do?
- Where are the chat discussions in the new version?
- How can I get the contacts of the care team members ?
- How can I open the PDF with my iPhone?
- How can I access the training guide?
- Is there an access to articles about wound management?
- What is the patient feed?
- I am not part of the patient care team anymore, what can I do?
- How can I do my holistic assessment on Healico?
- I have lost my patient data, how can I get it back?
- Do I need consent from my patients?
- Where can I find my patient medical information?
- What is a message?
- Can I save my patient’s medical information in Healico?
- Is Healico is GDPR compliant?
- Who has access to my patient’s data?
- Can doctors and specialists use Healico?
- Can I delete my patient data?
- What can I write in the assessment and treatment notes?
- How do I close a wound?
- Can I share patient files with caregivers who don’t have Healico?
- Do I need a lock system in my phone to use Healico?
- Can I use Healico without verifying my professional status?
- Can I delete a photo or a post (assessment, treatment, message)?
- Can I edit a post?
- How can I add my patients’ assessments and treatments?
- How can I add photos of my patient wounds?
- Can I add information about the patient’s general condition?
- What are the tags at the top of the patient feed?