The link I received by SMS or email does not work, what do I do?

The invitation links that you receive per SMS or email allow you to access a patient file in Healico. If the link does not work, it may be one of the two options:

• You already have access to the patient file
• There was an issue while sending the link. In that case, ask your colleague to share the patient file once again

If the problem keeps happening, contact us at [e-mail] and we will try to help you get access to the patient file!